FAQs

Have a question? This is the place to start. If your question hasn't been answered, please contact us.

Do you offer training on your products?

Although all our products are simple to operate, if you do want to explore training opportunities, your local Elevation partner will be able to advise. Click here to find your local Elevation partner.


Does Elevation service their solutions?

Please refer to our After-Sales page for information about servicing and maintaining your Elevation product. Click here to visit the After-Sales page.


Do you offer delivery and installation?

Your local Elevation partner will be able to advise as to whether they offer delivery and installation of your Elevation solution. Click here to find your local Elevation partner.


What will your Elevation partner ask you contact them with your application?

When advising which lifting and handling product would be best for your individual application, your local Elevation partner may ask you the following sorts of questions.

  • What environment do you work in?
  • What do you want to lift?
  • What is the capacity?
  • What are the dimensions?
  • How high do you need to lift it?
  • Where are you lifting it from and to?
  • Is there something specific you need the product to achieve?

What safety standards do your products comply with?

All our equipment is CE marked and EN1570 safety standards.